My Beloved NHS

So the other day I was scheduled to visit the hospital at 4pm.

As a student, I thought it would be better to stay within school until the last minute so that I wouldn't miss any lesson content (concerned about my education you see) and so I left at around 3:10pm for the journey. Of course, this 50 minutes meant I allowed a lot of time for travel, because as we all know, shit happens. Sometimes there is a traffic jam, which we cannot avoid. Other times it's just a granny driving down a one lane road which holds everyone up, so naturally these are obstacles which will make us late. But anyway so I headed to the hospital a little early.

So anyway, I arrive at the counter at precisely 3:58pm, which is NOT late but mathematically early by 2 minutes and I give my details about my appointment.

This part really hurt me.

The receptionist tells me I have to be re-booked, because apparently my time had changed to 3:45pm and that I was late. No bitch, I was not late, you just fucking put me at a fucking earlier time. You can obviously tell I WAS NOT happy.

I really don't understand what is the point of booking appointments at SPECIFIC times of the day and then being turned away at no fault of your own. I had waited for this appointment for nearly 5 months, and yet when I could make it, I was told to basically fuck off and 'come again later'.

There are many things I should have done when they said I needed to rebook. I could have stood there, erupting with anger and demand that I be seen today. Instead, I chose the polite side of me, and kindly apologised for my lateness and retired quickly out of the scene. It would have all been good if it wasn't for one thing - the receptionist. That kind of bloody attitude of 'I don't give you shit' made me rage with anger inside as I walked out, if she had the decency of saying 'sorry about that' it would have at least made me feel alright.

So, I live in a country with a National Health Service (which I am proud of), but I am NOT proud how we have the latest technologies in healthcare service, yet people are unable to allocate the timing of appointments properly. It is a shame and I believe people these days are intelligent, but when it comes to a bit of common sense, well...